MTELPage 2016

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Overview

MTELPage 2016 is a medium upgrade to MTELPage 2015.

It has improved Auxiliary Acknowledgement presentation, changes to Booked and Periodical Booked messages. Finally there is a new Assistance button on the Select Client Screen.

 

Auxiliary Acknowledgement

Auxiliary Acknowledgement is now a separate window as shown below. This allows the user to see auxiliary responses and still use MTELPage. MTELPage can be minimised separately to the auxiliary acknowledgement screen. The left boxes are the active turnouts and the box on the right is a log of all updates.

 

Auxiliary Acknowledgement is shown in separate text boxes on the left as shown below for Port Douglas and Esk below. There is an entry of each turnout that is active. In the case below Esk and Pt Douglas are current turnouts. The right hand box is a log of the responses. The log is stored in the message log files so that if MTELPage is closed and restarted the log is loaded back in.

For the Pt Douglas Aux entry, the number of available responses is five as shown by [y] 5 and the number of unavailable responses is two [n] 2.

 

In addition to the simple counts of the responses, the actual responders names are presented by clicking on the text box of the turnout. The names are shown below where the green indication is the yes responders and red are the no responders.

 

 

 

Booked Messages

Booked Messages has been changed to remove the calendar. Microsoft no longer supports this control.

The new booked message time uses a simple drop down date time picker as shown below.

 

Periodical Booked Messages

Periodical Booked Messages has been changed for the same reason. It looks similar to to booked Date Time selector above. The operation of the periodical booked remains the same.

 

 

New Assistance Button

The Assistance button was introduced to send very quickly a fixed message to a fixed group of people. At this point in time it is meant to provide assistance to Comms Centre staff.

The button looks for a group called AssistanceComms and it then populates the group into message entry. This means a predetermined message can be sent to a predetermined group with just 2 clicks, the Assistance button and the Send button.

The AssistanceComms group can be any normally grouped devices currently in MTELPage. Simply use the database editor to create the group.

 

New MTEL Info Window

The MTEL Info window supplements current email information from MTEL on running conditions in the WBB Gateway. The information is intended to give immediate advice of a problem. The messages are automatically generated and are normally limited to one per hour in fault condition. If the condition is restored then a message is sent immediately.

The example below indicate that Buderim picocell is back on line. The pico must have been off line for more than one hour to get this message. It has a green banner indicating that the site is OK.

 

If the message banner is purple it is a warning such as the message below where Buderim has been off line for more than one hour. The second message indicates the the site has lost mains power. In both cases there is a problem however MTEL will be aware of it so Comms centre does not need to report the error. The information is forward information that there is a problem.

When the problem is resolved a green banner message is sent to indicate the problem is fixed.

 

 

If the message banner is red it is a major outage of more than one site. Again Comms Centre do not have to report this it is automatically generated by the Gateway and it has alerted MTEL of the problem.  A brief description of the problem will be shown.

 

 

 

 

 

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Last modified: 01-Jun-2022